Reflection 10.9.2011

Before reading these materials I knew little about leadership. I want to know more about this topic from materials. After reading, I learned that leaders usually use six major types of power to help affect the behavior of others: legitimate, reward, coercive, expert, information, and referent. I also learned the situational leadership theories. It grew out of the recognition that leader behaviors that work well in one situation are not as effective in another situation. So I want to know much about the leader behaviors in different situations.

Reflection 10.3.2011

Before attending class today, I knew little about managerial communication. I want to know more about this topic from materials. After reading, I learned that the communication process has several basic components: sender, encoding, message, receiver, decoding, noise and feedback. I also learned that there are two types of communication: two-way communication and one-way communication. Without a feedback provision, it is known as one-way communication. When communication provides for relatively immediate feedback, it is called two-way communication.